Patient service
EasyAtend
Digital patient arrival journey: kiosk and phone handle identification, triage and opening of the encounter.
- Reception kiosk and phone PWA
- Automatic legal priority
- Calling display for the TV
Learn more EasyAtend Evolving
EasyBot Paciente
A WhatsApp self-service channel where patients schedule, reschedule and confirm appointments and exams on their own — without calling the call center or waiting in line at reception.
Integrated with Bionexo Tasy
Features
What is implemented in the product today.
- Scheduling of appointments and exams via WhatsApp, with Tasy slots in real time
- Rescheduling and cancellation of appointments without calling the call center
- Appointment confirmation with delivery of exam preparation instructions
- Patient self-registration in Tasy when no record exists yet
- Submission of the medical order by photo or PDF, automatically attached to the appointment
- Insurance and private-pay rules applied automatically when searching for slots
- Secure identification by national ID and date of birth
- Works on the WhatsApp the patient already uses, with no app to install
Bionexo Tasy
How it integrates with Tasy
Documented flow
Booking, rescheduling and cancellation of appointments and exams on WhatsApp, confirmation with preparation instructions, self-registration in Tasy and upload of the medical order.
Your environment's compatibility and the required scope need to be assessed. Tell us your Tasy version, if you know it — without sending credentials or patient data.
Security and data processing
Security and data processing
Documented feature
Identification by CPF (Brazilian taxpayer ID) and date of birth.
On its own, this feature is not equivalent to multi-factor authentication, certification, identity assurance or full LGPD compliance. The scope of controls is examined per solution and environment.
Frequently asked questions
Frequently asked questions
Didn't find the answer? Talk to a specialist — the initial assessment is free.
Do I need to modify Tasy to use the solutions?
No. Our solutions integrate with Bionexo Tasy through highly qualified access layers, with integrity validation on every operation and without any modification to the core system. Tasy keeps working as before — only with new access channels for doctors, managers and patients.
Does the integration only look up information?
No. It depends on the product. EasyBot Paciente includes self-registration in Tasy; EasyAtend includes opening the encounter; EasyAut plans to record authorization responses as part of its evolving scope. Each flow should be assessed separately.
Do I need to contract all nine products?
The solutions address different routines. Tell us which process you want to cover so we can discuss the right scope.
Related products
Medical care
EasyBot Médico
Physicians access clinical information from Tasy directly on WhatsApp — no extra systems to open, at any time.
- Daily schedule and inpatient records
- PDF reports and active prescriptions
- ER, ICU and inpatient dashboards
Medical care
EasyAud
Medical audit: the full Tasy clinical file, per encounter, on a single screen.
- Progress notes, prescriptions, exams and reports
- Exam images via PACS
- Cascading filters by payer and billing period
Let's talk
Ready to transform your hospital with our solutions?
Talk to a specialist. We offer a free assessment — whether to deploy a ready-made solution or to develop something specific for your hospital.
- Free assessment
- No changes to Tasy
- Reply within 30 minutes
- Remote implementation